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$100 For Your Thoughts? MTA Launches Spring Customer Satisfaction Survey—And It Could Pay $100 For Your Thoughts? MTA Launches Spring Customer Satisfaction Survey—And It Could Pay
$100 For Your Thoughts? MTA Launches Spring Customer Satisfaction Survey—And It Could Pay Got gripes about your commute? Your feedback could pay off–literally. The MTA officially launched its Spring 2025 Customers Count Survey on Monday, April 21, giving riders of the subway, bus, Long Island Rail Road (LIRR), and Metro-North a chance to share their thoughts on the state of their commute. The survey is open through Sunday, May 4. Oh, and there’s prize money on the line: participants will be entered to win one of fifty $100 OMNY cards. “These surveys are essential for the MTA to understand what is working and where we can focus on to improve the customer journey,” said MTA Chie…

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by Michael Mashburn
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